https://helpforum.sky.com/t5/Sky-Stream/Puck/m-p/5361842#M82098 Tv puck takes minutes to connect to wifi after turning on. Picture and connection are awful. Its like 70s tv quality picture. Had a new puck and the issue still exists. Sky app says wifi performance is good!!!!! Extremely disappointed...though it may be to do with position sky put our hub in. All told really regretting moving to sky Thu, 03 Sep 2026 05:16:28 GMT Markfrommk 2026-09-03T05:16:28Z https://helpforum.sky.com/t5/Sky-Stream/Puck/m-p/5361842#M82098 Tv puck takes minutes to connect to wifi after turning on. Picture and connection are awful. Its like 70s tv quality picture. Had a new puck and the issue still exists. Sky app says wifi performance is good!!!!! Extremely disappointed...though it may be to do with position sky put our hub in. All told really regretting moving to sky Thu, 03 Sep 2026 05:16:28 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck/m-p/5361842#M82098 Markfrommk 2026-09-03T05:16:28Z https://helpforum.sky.com/t5/Sky-Stream/Puck/m-p/5361928#M82099 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3558652">@Markfrommk</a>&nbsp; If you're having the same issue with different pucks the issue would suggest to be wifi related, on the stream puck go to the Netflix App, go to Get GHelp, run connection test, what speed is being reported at the puck.</P> Thu, 03 Sep 2026 08:32:07 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck/m-p/5361928#M82099 GD1 2026-09-03T08:32:07Z https://helpforum.sky.com/t5/Sky-Stream/Puck/m-p/5361973#M82101 <P>Have you tried connecting your puck using an Ethernet cable? It would at least show if your issue is WiFi related!</P> Thu, 03 Sep 2026 09:18:34 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck/m-p/5361973#M82101 Paddiewack 2026-09-03T09:18:34Z