https://helpforum.sky.com/t5/Sky-Stream/Can-t-watch-any-channels/m-p/5358949#M81906 <P>Since this afternoon, whenever I try to watch any terrestrial tv channels, I get a blank screen and a message saying "The content you have selected cannot be played on this device". This includes BBC channels, ITV etc. I have restarted the puck multiple times, unplugged etc and nothing works. Also unable to sign in to Sky Store so can't watch any movies I've rented. And finally, for the past few weeks, the Home Screen doesn't show all of the apps or channels, half the boxes and blank. Why am I paying for something that I can't use?!</P> Sun, 30 Aug 2026 21:58:39 GMT Ste115 2026-08-30T21:58:39Z https://helpforum.sky.com/t5/Sky-Stream/Can-t-watch-any-channels/m-p/5358949#M81906 <P>Since this afternoon, whenever I try to watch any terrestrial tv channels, I get a blank screen and a message saying "The content you have selected cannot be played on this device". This includes BBC channels, ITV etc. I have restarted the puck multiple times, unplugged etc and nothing works. Also unable to sign in to Sky Store so can't watch any movies I've rented. And finally, for the past few weeks, the Home Screen doesn't show all of the apps or channels, half the boxes and blank. Why am I paying for something that I can't use?!</P> Sun, 30 Aug 2026 21:58:39 GMT https://helpforum.sky.com/t5/Sky-Stream/Can-t-watch-any-channels/m-p/5358949#M81906 Ste115 2026-08-30T21:58:39Z https://helpforum.sky.com/t5/Sky-Stream/Can-t-watch-any-channels/m-p/5359361#M81929 <P>Have you tried calling up a&nbsp;<SPAN>Sky expert on<A href="https://www.sky.com/help/articles/contacting-sky-t2" target="_blank"> &nbsp;https://www.sky.com/help/articles/contacting-sky-t2&nbsp;</A>? They can run checks, Area Issues and send out a new TV Box if it faulty</SPAN></P> Mon, 31 Aug 2026 13:12:48 GMT https://helpforum.sky.com/t5/Sky-Stream/Can-t-watch-any-channels/m-p/5359361#M81929 DylanLewis 2026-08-31T13:12:48Z