https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-puk-faulty/m-p/5357374#M81747 <P>My Sky Stream box is faulty. I have tried all the suggested remedies but it won't show any channel content and is now saying it isn't connected to the internet even though it's connected to the router via an Internet cable!!!&nbsp;</P> Fri, 28 Aug 2026 17:52:44 GMT AndyReading 2026-08-28T17:52:44Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-puk-faulty/m-p/5357374#M81747 <P>My Sky Stream box is faulty. I have tried all the suggested remedies but it won't show any channel content and is now saying it isn't connected to the internet even though it's connected to the router via an Internet cable!!!&nbsp;</P> Fri, 28 Aug 2026 17:52:44 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-puk-faulty/m-p/5357374#M81747 AndyReading 2026-08-28T17:52:44Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-puk-faulty/m-p/5357487#M81758 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4558323">@AndyReading</a>&nbsp;have you turned off WiFi in your Puck's (your Sky Stream box) settings?&nbsp;</P> Fri, 28 Aug 2026 20:16:56 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-puk-faulty/m-p/5357487#M81758 Mark39 2026-08-28T20:16:56Z