https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-stuck-on-PIN-reset/m-p/5353872#M81484 <P>Had same, needed a new puck.</P> Mon, 24 Aug 2026 15:01:07 GMT kdp99 2026-08-24T15:01:07Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-stuck-on-PIN-reset/m-p/5353312#M81447 <P>My Sky streaming puck wouldn't turn on last night. When I reset it (as per online instructions) it's telling me my PIN is wrong. When I try to reset it it won't shift off the PIN entry page. I've followed instructions let forums to switch off, hard reset and try again but same thing happening&nbsp;</P> Sun, 23 Aug 2026 19:15:27 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-stuck-on-PIN-reset/m-p/5353312#M81447 FifiC79 2026-08-23T19:15:27Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-stuck-on-PIN-reset/m-p/5353872#M81484 <P>Had same, needed a new puck.</P> Mon, 24 Aug 2026 15:01:07 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-stuck-on-PIN-reset/m-p/5353872#M81484 kdp99 2026-08-24T15:01:07Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-stuck-on-PIN-reset/m-p/5353896#M81485 <P>Hello, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4764434">@FifiC79</a></SPAN>. I'll send you an invite to a private chat shortly and we can help you.<BR />&nbsp;</P> <P>Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Mon, 24 Aug 2026 15:23:33 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-stuck-on-PIN-reset/m-p/5353896#M81485 SuperMatt 2026-08-24T15:23:33Z