https://helpforum.sky.com/t5/Sky-Stream/Puck-buffering/m-p/5353760#M81476 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4230608">@Spireview1</a>&nbsp; When you swapped the affected puck does it do the same thing in the new location?</P> <P>&nbsp;</P> <P>And can you confirm the puckl you swapped with works perfactly in the original location the affected puck is used in?</P> Mon, 24 Aug 2026 12:45:01 GMT GD1 2026-08-24T12:45:01Z https://helpforum.sky.com/t5/Sky-Stream/Puck-buffering/m-p/5353727#M81472 Puck is buffering to the point that you can't watch TV. I've tried everything and crucially swapped it for the other puck in the house which works faultlessly. How do I get another puck? Mon, 24 Aug 2026 12:21:22 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-buffering/m-p/5353727#M81472 Spireview1 2026-08-24T12:21:22Z https://helpforum.sky.com/t5/Sky-Stream/Puck-buffering/m-p/5353760#M81476 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4230608">@Spireview1</a>&nbsp; When you swapped the affected puck does it do the same thing in the new location?</P> <P>&nbsp;</P> <P>And can you confirm the puckl you swapped with works perfactly in the original location the affected puck is used in?</P> Mon, 24 Aug 2026 12:45:01 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-buffering/m-p/5353760#M81476 GD1 2026-08-24T12:45:01Z https://helpforum.sky.com/t5/Sky-Stream/Puck-buffering/m-p/5353978#M81491 <P>Yes the affected puck buffers in the new location.</P><P>The other puck doesn't buffer in either location&nbsp;</P> Mon, 24 Aug 2026 17:05:27 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-buffering/m-p/5353978#M81491 Spireview1 2026-08-24T17:05:27Z