https://helpforum.sky.com/t5/Sky-Stream/Puck-keeps-frezzing/m-p/5352165#M81347 <P>Puck keeps freezing.&nbsp; Reset then works for less than a minute and freezes again</P> Sat, 22 Aug 2026 09:18:48 GMT Sharon275 2026-08-22T09:18:48Z https://helpforum.sky.com/t5/Sky-Stream/Puck-keeps-frezzing/m-p/5352165#M81347 <P>Puck keeps freezing.&nbsp; Reset then works for less than a minute and freezes again</P> Sat, 22 Aug 2026 09:18:48 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-keeps-frezzing/m-p/5352165#M81347 Sharon275 2026-08-22T09:18:48Z https://helpforum.sky.com/t5/Sky-Stream/Puck-keeps-frezzing/m-p/5352181#M81349 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4763327">@Sharon275</a>&nbsp; Have you tried a restart?&nbsp; Once done also check the wifi speed reaching the puck by opening Netflix and going to Get Help, run connection test, this will give the speed reaching the puck.</P> Sat, 22 Aug 2026 09:39:09 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-keeps-frezzing/m-p/5352181#M81349 GD1 2026-08-22T09:39:09Z