topic Microphone problem in Sky Stream

No apps showing

Sharius — Thu, 20 Aug 2026 11:55:07 GMT

New customer. Have set up but there are no apps showing apart from Sky and alibi! Where are they?

Microphone problem

Sharius — Thu, 20 Aug 2026 12:20:01 GMT

Pressing microphone just says 'sorry I can't do that'

Re: No apps showing

Deedee36 — Thu, 20 Aug 2026 12:31:53 GMT

@Sharius @Could you try a reboot of your device by turning off the power and unplugging it for a few minutes

Re: No apps showing

Sharius — Thu, 20 Aug 2026 12:57:01 GMT

Have tried that. I am having all sorts of issues to be honest. Nothing seems to be working properly on either TV, but weirdly different issues. I'm beginning to think although the equipment has arrived and is plugged in , the subscription isn't actually activated! 🤷‍♀️

Re: No apps showing

Deedee36 — Thu, 20 Aug 2026 13:13:29 GMT

@Sharius Have you got sky glass or sky stream??