https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-cutting-out/m-p/5349980#M81160 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4761322">@Yekoms1973</a>&nbsp;What connection are you using WiFi or Ethernet ? If the former try the latter for a more stable connection&nbsp;</P> Wed, 19 Aug 2026 18:35:38 GMT SKY1992bf 2026-08-19T18:35:38Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-cutting-out/m-p/5349975#M81159 <P>We have sky stream in our living room and the picture keeps cutting out. &nbsp;It happens with live TV and also streaming services.</P><P>&nbsp;</P><P>It is very sporadic and doesn't seem to be any pattern to the cutting out.</P><P>&nbsp;</P><P>After looking online someone suggested doing a hard reset which we have now done and we still have the same problem.&nbsp;<BR /><BR /></P> Wed, 19 Aug 2026 18:31:37 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-cutting-out/m-p/5349975#M81159 Yekoms1973 2026-08-19T18:31:37Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-cutting-out/m-p/5349980#M81160 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4761322">@Yekoms1973</a>&nbsp;What connection are you using WiFi or Ethernet ? If the former try the latter for a more stable connection&nbsp;</P> Wed, 19 Aug 2026 18:35:38 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-cutting-out/m-p/5349980#M81160 SKY1992bf 2026-08-19T18:35:38Z