https://helpforum.sky.com/t5/Sky-Stream/HBO-issues/m-p/5349177#M81064 <P>I had to factory reset my Sky stream puck now I have lost access to HBO Max .&nbsp;everytime i log into HBO max on the sky stream ouck it says To start streaming on HBO Max, get access through Sky via sky.com/mysky/tv. But it shows in my Sky app is already mine . How do I fix this?&nbsp;</P> Tue, 18 Aug 2026 18:07:19 GMT Thelovely 2026-08-18T18:07:19Z https://helpforum.sky.com/t5/Sky-Stream/HBO-issues/m-p/5349177#M81064 <P>I had to factory reset my Sky stream puck now I have lost access to HBO Max .&nbsp;everytime i log into HBO max on the sky stream ouck it says To start streaming on HBO Max, get access through Sky via sky.com/mysky/tv. But it shows in my Sky app is already mine . How do I fix this?&nbsp;</P> Tue, 18 Aug 2026 18:07:19 GMT https://helpforum.sky.com/t5/Sky-Stream/HBO-issues/m-p/5349177#M81064 Thelovely 2026-08-18T18:07:19Z https://helpforum.sky.com/t5/Sky-Stream/HBO-issues/m-p/5349763#M81133 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Wed, 19 Aug 2026 13:55:04 GMT https://helpforum.sky.com/t5/Sky-Stream/HBO-issues/m-p/5349763#M81133 N_chill 2026-08-19T13:55:04Z