https://helpforum.sky.com/t5/Sky-Stream/Sky-tv/m-p/5348978#M81053 <P>Hi I am trying to purchase sky stream with my available balance that I have on my account.. but when I get to the basket it won't let me enter my email address could you help ?&nbsp;</P> Tue, 18 Aug 2026 14:10:35 GMT Stephbxx 2026-08-18T14:10:35Z https://helpforum.sky.com/t5/Sky-Stream/Sky-tv/m-p/5348978#M81053 <P>Hi I am trying to purchase sky stream with my available balance that I have on my account.. but when I get to the basket it won't let me enter my email address could you help ?&nbsp;</P> Tue, 18 Aug 2026 14:10:35 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-tv/m-p/5348978#M81053 Stephbxx 2026-08-18T14:10:35Z https://helpforum.sky.com/t5/Sky-Stream/Sky-tv/m-p/5349031#M81057 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4578422">@Stephbxx</a>&nbsp;</P><P>&nbsp;</P><P>No one here can help as we are fellow customers. You will need to call sky to discuss options.</P><P>&nbsp;</P><P>MikeAlanR</P> Tue, 18 Aug 2026 15:17:29 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-tv/m-p/5349031#M81057 mikealanr 2026-08-18T15:17:29Z