topic Re: Tv guide is missing in Sky Stream

Tv guide is missing

JDunc22 — Fri, 14 Aug 2026 16:42:33 GMT

The tv guide is missing its not showing on home screen anywhere?

Re: Tv guide is missing

GD1 — Fri, 14 Aug 2026 16:44:06 GMT

@JDunc22 Try a restart of your stream puck.

Re: Tv guide is missing

JDunc22 — Fri, 14 Aug 2026 16:47:06 GMT

Thanks ive already done that and a full power drain. Still missing from the home page

Re: Tv guide is missing

Shelley661 — Fri, 14 Aug 2026 16:47:56 GMT

My sky stream is the same the tv guide is missing, you can still get it by talking to it and say TV Guide, but would be better if it was in the screen

Re: Tv guide is missing

Sven30 — Fri, 14 Aug 2026 16:47:57 GMT

Same with me, restart of puck doesn't resolve.

Re: Tv guide is missing

ianhrp2018 — Fri, 14 Aug 2026 16:48:22 GMT

I was just about to post getting the same thing. It's completely missing when you press home. Only shows when you use the remote and ask for the tv guide.

Re: Tv guide is missing

m1stergeorge — Fri, 14 Aug 2026 16:52:37 GMT

Same for me... looks like someone's pushed out a silly update.

Re: Tv guide is missing

GD1 — Fri, 14 Aug 2026 16:52:46 GMT

In that case it's just a matter of waiting for it to return.

You can howeve use the numbered button s to go to a specific channel.

Re: TV Guide Missing

Dinger — Fri, 14 Aug 2026 17:00:16 GMT

I have the same issue. TV guide gone missing off home page.

I have my Puck connected by both ethernet and wifi.

I found that if you select "TV shows" from the home page then scroll down the TV guide is there.

copilit says it is a **bleep** Sky update that they have changed the UI to focus on streaming apps and so relegated live TV to the sub menu.

This is so unintuitive. We are forced to pay TV licence and now Sky is restricting our access to the live TV.

People will consider dropping sky.....

Re: Tv guide is missing

maninthebox — Fri, 14 Aug 2026 17:06:53 GMT

Same. Just came to look at the TV Guide and it's gone. What the hell

Re: TV Guide Missing

StuMurph — Fri, 14 Aug 2026 17:07:53 GMT

Thanks! I thought I was losing my mind, but turns out it's just Sky being their usual "innovative" selves

Re: Tv guide is missing

Andy9999 — Fri, 14 Aug 2026 17:11:20 GMT

Same here .... going to tv shows then scroll down, it shows up but not really intuitive

presume an update that's gone wrong or not tested

Re: TV Guide Missing

GD1 — Fri, 14 Aug 2026 17:11:45 GMT

@Dinger wrote:

I have the same issue. TV guide gone missing off home page.

I have my Puck connected by both ethernet and wifi.

I found that if you select "TV shows" from the home page then scroll down the TV guide is there.

copilit says it is a **bleep** Sky update that they have changed the UI to focus on streaming apps and so relegated live TV to the sub menu.

This is so unintuitive. We are forced to pay TV licence and now Sky is restricting our access to the live TV.

People will consider dropping sky.....

The AI iis incorrect as this is just a fault and the TV Guide will return to it's usual place at some point as has happened in the past

Re: Tv guide is missing

Helen1609 — Fri, 14 Aug 2026 17:14:11 GMT

Ours too. My husband stomped into my sitting room whilst I was watching Classic Corrie & started pushing buttons on my remote to see if it was there. After I screamed blue murder at him for interrupting my program, he decided to explain what was wrong. He's a complete Luddite when it comes to tech despite being a very intelligent man. Having re-booted the entire shooting match, it still wasn't there. As another member has said, it's burried. I told him about using the talk function but he's going to mess that up shouting at it. I hope Sky put it back where it was as this is so user unfriendly. I've never been happy with Sky Stream. It's not as good as Sky Q in terms of user friendly. So tempted to go to Virgin Media when our contract is up.

New Sky Stream TV Guide: Way too difficult to navigate - why change it and make it worse?

Hawk63 — Fri, 14 Aug 2026 17:14:19 GMT

New Stream layout is too fussy, and finding the tv guide is so complex and time consuming. I don't understand how Sky thinks this advantages its customers.

why have ALL the tv list of normal tv channels disappeared off my Sky TV puck?

Donnyman2 — Fri, 14 Aug 2026 17:15:35 GMT

why have ALL the tv list of normal tv channels disappeared off my Sky TV puck?

I was watching TV earlier today. BUT now ALL the TV channels list has disappeared altogether on BOTH of my Sky TV streaming pucks

Re: Unable to connect tv channels

Marcus1907 — Fri, 14 Aug 2026 17:17:17 GMT

I can't get main tv channels either. Have tried resetting to no avail.

Re: Sky Glass Layout changed again

Irishlad1812 — Fri, 14 Aug 2026 17:18:01 GMT

Same here, tv guide has been replaced with ads for the new season of the EFL. I did find the channels list if you go into the TV shows section and it was there

Had Sky puck a month and it's a pretty poor user interface. Awkward to get to tv channels, the tv guide sections are massive and then there is a back screen on the tv guide that makes it hard to read. Very poor device.

Re: Unable to connect tv channels

Marcus1907 — Fri, 14 Aug 2026 17:18:25 GMT

Sky stream

TV Guide

Beastie56 — Fri, 14 Aug 2026 17:20:10 GMT

I have lost the TV Guide on my sky glass. Rebooted three times, still not reappeared. Voice control does bring it back