topic Re: TV Guide sluggish in Sky Stream

TV Guide sluggish

David804 — Fri, 14 Aug 2026 02:54:15 GMT

Over the past few days my TV Guide has become really sluggish. I've tried a reboot but that doesn't seem to do anything. When I scroll down on the guide I get "waiting for tv schedule" for a few seconds before it populates. It used to be so slick what's happened?

Re: TV Guide sluggish

Angel_Aka — Fri, 14 Aug 2026 06:26:30 GMT

@David804 wrote:
Over the past few days my TV Guide has become really sluggish. I've tried a reboot but that doesn't seem to do anything. When I scroll down on the guide I get "waiting for tv schedule" for a few seconds before it populates. It used to be so slick what's happened?

Sky's servers are probably suffering in the heat.

Re: TV Guide sluggish

xenon81 — Fri, 14 Aug 2026 07:16:37 GMT

I doubt it's anything to do with heat, more likely the buggy new update mentioned in this topic https://helpforum.sky.com/t5/Sky-Stream/QS040-040-00P-Issues/td-p/5340063

Re: TV Guide sluggish

David804 — Fri, 14 Aug 2026 07:19:57 GMT

I had read about the buggy software but nobody seemed to mention the guide going slow. It's the same on all three pucks in my house so that rules out it being a particular puck. Definitely looks like a software issue.