https://helpforum.sky.com/t5/Sky-Stream/Netflix-black-screen/m-p/5342242#M80612 <P>Anyone else having trouble getting Netflix to start ? I keep getting a black screen, although when I restart puck it works but happens again if I exit out of app</P> Wed, 12 Aug 2026 19:28:10 GMT Chris820 2026-08-12T19:28:10Z https://helpforum.sky.com/t5/Sky-Stream/Netflix-black-screen/m-p/5342242#M80612 <P>Anyone else having trouble getting Netflix to start ? I keep getting a black screen, although when I restart puck it works but happens again if I exit out of app</P> Wed, 12 Aug 2026 19:28:10 GMT https://helpforum.sky.com/t5/Sky-Stream/Netflix-black-screen/m-p/5342242#M80612 Chris820 2026-08-12T19:28:10Z https://helpforum.sky.com/t5/Sky-Stream/Netflix-black-screen/m-p/5342390#M80621 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4722275">@Chris820</a>&nbsp; &nbsp;Hi, have you tried an app refresh? &nbsp;If not go to Settings, System management. Resets &amp; updates and select App refresh. This takes a few minutes but will automatically return you to the Home Screen. &nbsp;Then go straight back in and this time select Restart. &nbsp;Again wait for this to return you to the Home Screen. &nbsp;I hope that sorts it for you!</P> Thu, 13 Aug 2026 06:22:55 GMT https://helpforum.sky.com/t5/Sky-Stream/Netflix-black-screen/m-p/5342390#M80621 Stephen+Mourton 2026-08-13T06:22:55Z