https://helpforum.sky.com/t5/Sky-Stream/Puck-keeps-freezing/m-p/5339799#M80427 <P>I take it Sky not much help then, takes the money and runs!!</P> Sun, 09 Aug 2026 19:27:33 GMT Peter028 2026-08-09T19:27:33Z https://helpforum.sky.com/t5/Sky-Stream/Puck-keeps-freezing/m-p/5336100#M80153 <P>Hi my puck keep freezing up have tried everything and nothing seems to be working . Did a factory reset and when it started back up froze before I could even finish setting it up. Have to say this is not the best system in the world. Give me back my sky Q box any day list I didn't have this problem.</P><P>sky need your help cause it's not working and I'm paying for something that is not the best deal.</P> Tue, 04 Aug 2026 18:32:03 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-keeps-freezing/m-p/5336100#M80153 PJRobbins 2026-08-04T18:32:03Z https://helpforum.sky.com/t5/Sky-Stream/Puck-keeps-freezing/m-p/5336189#M80158 <P>Me too! &nbsp;I've had to phone numerous times and it's ok for a short time after reset but then starts again! &nbsp;Less than satisfactory <span class="lia-unicode-emoji" title=":crying_face:">😢</span></P> Tue, 04 Aug 2026 19:52:58 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-keeps-freezing/m-p/5336189#M80158 J7sjc 2026-08-04T19:52:58Z https://helpforum.sky.com/t5/Sky-Stream/Puck-keeps-freezing/m-p/5339799#M80427 <P>I take it Sky not much help then, takes the money and runs!!</P> Sun, 09 Aug 2026 19:27:33 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-keeps-freezing/m-p/5339799#M80427 Peter028 2026-08-09T19:27:33Z