https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5336266#M80165 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4747310">@Highland</a>&nbsp; &nbsp;Hi, if you haven't already tried, then turn the power off to your puck and leave it for at least 30 seconds then turn the power back on and wait to see if everything is working again.</P> Tue, 04 Aug 2026 21:40:43 GMT Stephen+Mourton 2026-08-04T21:40:43Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5336195#M80160 <P>Have had a sky puck for a few days now and it's been absolutely fine until tonight keeps saying error on the MySky app so I check and it's shows it's the puck but won't let me do anything more to it&nbsp;</P> Tue, 04 Aug 2026 20:00:16 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5336195#M80160 Highland 2026-08-04T20:00:16Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5336266#M80165 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4747310">@Highland</a>&nbsp; &nbsp;Hi, if you haven't already tried, then turn the power off to your puck and leave it for at least 30 seconds then turn the power back on and wait to see if everything is working again.</P> Tue, 04 Aug 2026 21:40:43 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5336266#M80165 Stephen+Mourton 2026-08-04T21:40:43Z