topic Re: Sky puck loading issues in Sky Stream

Sky puck loading issues

Karen343 — Fri, 31 Jul 2026 16:24:12 GMT

I get intermittent problems with my sky puck where sometimes it will not load programs and shows technical error messages but at other times it works fine. What is causing this. Do you need to provide a broadband booster to improve performance

Re: Sky puck loading issues

trevforum — Fri, 31 Jul 2026 17:22:03 GMT

Hi,

This hapens to me sometimes. Have you tried going into settings-> Systems management->Resets & udates and choose Restart. It will take a couple of minutes to reboot but it should clear caches and buffers. If this doesn't help then it could be a network issue.