https://helpforum.sky.com/t5/Sky-Stream/Disney-stuck-subscribed-in-app-after-cancellation/m-p/5330065#M79744 <P>I recently cancelled my Disney+ due to an issue where the subscription was stuck on "renewal in progress". Following the cancellation I refreshed the apps on the Sky Stream puck and it no longer shows. However it is still showing as subscribed on the app.&nbsp;</P> Tue, 28 Jul 2026 18:10:19 GMT Graham2241 2026-07-28T18:10:19Z https://helpforum.sky.com/t5/Sky-Stream/Disney-stuck-subscribed-in-app-after-cancellation/m-p/5330065#M79744 <P>I recently cancelled my Disney+ due to an issue where the subscription was stuck on "renewal in progress". Following the cancellation I refreshed the apps on the Sky Stream puck and it no longer shows. However it is still showing as subscribed on the app.&nbsp;</P> Tue, 28 Jul 2026 18:10:19 GMT https://helpforum.sky.com/t5/Sky-Stream/Disney-stuck-subscribed-in-app-after-cancellation/m-p/5330065#M79744 Graham2241 2026-07-28T18:10:19Z https://helpforum.sky.com/t5/Sky-Stream/Disney-stuck-subscribed-in-app-after-cancellation/m-p/5330119#M79748 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4741156">@Graham2241</a>&nbsp; &nbsp;Do you mean the app has disappeared all together, because it should still be there but just unable to sign in.</P><P>Have you tried a full reset by unplugging at the power leaving it for at least 30 seconds and switching back on and back at the Home Screen it should be there.</P> Tue, 28 Jul 2026 19:18:36 GMT https://helpforum.sky.com/t5/Sky-Stream/Disney-stuck-subscribed-in-app-after-cancellation/m-p/5330119#M79748 Stephen+Mourton 2026-07-28T19:18:36Z https://helpforum.sky.com/t5/Sky-Stream/Disney-stuck-subscribed-in-app-after-cancellation/m-p/5330132#M79749 <P>it is still showing as subscribed in the My Sky app. Should I delete the app and redownload?</P> Tue, 28 Jul 2026 19:31:40 GMT https://helpforum.sky.com/t5/Sky-Stream/Disney-stuck-subscribed-in-app-after-cancellation/m-p/5330132#M79749 Graham2241 2026-07-28T19:31:40Z