topic Sky Stream UHD Real Time in Sky Stream

Sky Stream UHD Real Time

Martin90001 — Sun, 26 Jul 2026 19:17:41 GMT

Sky Sports Real Time channel picture jumping and skipping back doesn't do it on normal channel. Ethernet cable plugged in and 1gb WiFi. Has to be a problem Sky's end

Re: Sky Stream UHD Real Time

mikealanr — Sun, 26 Jul 2026 20:20:39 GMT

Hi @Martin90001

No issues here. If it was an issue sky's end it there would likely be a flood of posts on the community. Some more information would be useful such as ISP, speed puck is receiving (check in netflix) and router model etc.

MikeAlanR

Re: Sky Stream UHD Real Time

MarkGoldsmith — Sun, 26 Jul 2026 20:23:03 GMT

Also you mentioned ethernet but also Wifi. If you have the puck connected via ethernet have you also disabled the wifi in the puck's settings and then rebooted the puck? if not then despite is being connnected via ethernet it is likely defaulting over to Wifi, particularly if you have previously set that up on the puck.

Re: Sky Stream UHD Real Time

Martin90001 — Mon, 27 Jul 2026 15:01:25 GMT

WiFi toggled off and using Ethernet cable been through the same nonsense diagnostic things with sky many times. Speed on Netflix is 89mbps more than enough. Must be a problem with these real time channels