https://helpforum.sky.com/t5/Sky-Stream/New-subscriber/m-p/5325517#M79523 <P>Just installed BT open reach hub followed by 2 sky stream boxes. They work occasionally but frequently a blank screen</P> Wed, 22 Jul 2026 16:30:27 GMT Ronniemac 2026-07-22T16:30:27Z https://helpforum.sky.com/t5/Sky-Stream/New-subscriber/m-p/5325517#M79523 <P>Just installed BT open reach hub followed by 2 sky stream boxes. They work occasionally but frequently a blank screen</P> Wed, 22 Jul 2026 16:30:27 GMT https://helpforum.sky.com/t5/Sky-Stream/New-subscriber/m-p/5325517#M79523 Ronniemac 2026-07-22T16:30:27Z https://helpforum.sky.com/t5/Sky-Stream/New-subscriber/m-p/5325854#M79535 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4737013">@Ronniemac</a>&nbsp;wrote:<BR /><P>Just installed BT open reach hub followed by 2 sky stream boxes. They work occasionally but frequently a blank screen</P><HR /></BLOCKQUOTE><P>Each Stream puck needs a fast &amp; stable broadband connection, preferably a minimum speed of 25Mbps each. You need to check what each puck is receiving. To do this, open the Netflix app, navigate to the get help menu by clicking on your profile avatar, and run a network check.&nbsp;<BR />Sky Stream relies <STRONG><EM>entirely</EM></STRONG> on your broadband connection so you need to be prepared to troubleshoot your home network in order to get pucks to function reliably.&nbsp;</P> Thu, 23 Jul 2026 06:47:31 GMT https://helpforum.sky.com/t5/Sky-Stream/New-subscriber/m-p/5325854#M79535 Angel_Aka 2026-07-23T06:47:31Z