https://helpforum.sky.com/t5/Sky-Stream/re-Linking-after-factory-reset-sky-stream/m-p/5324511#M79482 <P>Hi, my sky stream puck wouldnt connect to my sky internet and after following all the steps given to help connect back to internet it still didnt work so i factory reset my puck and its now connecting to the internet however when it comes to linking to the account when i use the web brouser link and qr code it brings me to "this page is restricted" any advice or help would be much appreciated thanks</P> Tue, 21 Jul 2026 19:48:16 GMT Charlton4 2026-07-21T19:48:16Z https://helpforum.sky.com/t5/Sky-Stream/re-Linking-after-factory-reset-sky-stream/m-p/5324511#M79482 <P>Hi, my sky stream puck wouldnt connect to my sky internet and after following all the steps given to help connect back to internet it still didnt work so i factory reset my puck and its now connecting to the internet however when it comes to linking to the account when i use the web brouser link and qr code it brings me to "this page is restricted" any advice or help would be much appreciated thanks</P> Tue, 21 Jul 2026 19:48:16 GMT https://helpforum.sky.com/t5/Sky-Stream/re-Linking-after-factory-reset-sky-stream/m-p/5324511#M79482 Charlton4 2026-07-21T19:48:16Z https://helpforum.sky.com/t5/Sky-Stream/re-Linking-after-factory-reset-sky-stream/m-p/5324530#M79483 <P>&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4735985">@Charlton4</a>&nbsp;you'll have to call, I think. Sky recommend only carrying out a factory reset under their direct instruction as it can cause just this sort of issue.</P> Tue, 21 Jul 2026 20:19:06 GMT https://helpforum.sky.com/t5/Sky-Stream/re-Linking-after-factory-reset-sky-stream/m-p/5324530#M79483 Mark39 2026-07-21T20:19:06Z