There is a technical fault message

Dimplewick — Tue, 21 Jul 2026 12:55:59 GMT

I've just switched on my puck and I have a message come up at the top of the screen which says "There is a technical fault. Please try again later".

Re: There is a technical fault message

Fothergill1 — Tue, 21 Jul 2026 13:23:47 GMT

Hi @Dimplewick and welcome to the forum.

A restart of the Glass TV will probably resolve the issue for you as it tends to clear software glitches. To do this go to Settings > System Management > Resets & Updates > Restart device. It takes a couple of minutes to completely reboot and you will have a blank screen for a while before the Sky logo appears.

If you are unable to get to the settings then simply unplug the Glass TV at the plug socket and plug it in again after a couple of minutes and allow it to reboot.

topic Re: There is a technical fault message in Sky Stream

There is a technical fault message

Re: There is a technical fault message