topic Change of address in Sky Stream

Change of address

RobT2 — Sat, 11 Jul 2026 07:41:29 GMT

I have moved house, had to cancel Sky broadband as not supplied at the new address, just want to update the address for my account for sky streaming tv (puck), nowhere on my account profile does it actually let me do this

Re: Change of address

Mark39 — Sat, 11 Jul 2026 07:44:31 GMT

@RobT2 You'll need to call to do that, I'm afraid.

Re: Change of address

RobT2 — Sat, 11 Jul 2026 07:50:05 GMT

I would if I could find a number🙂

Re: Change of address

Mark39 — Sat, 11 Jul 2026 08:06:53 GMT

@RobT2 if you use the 'still need help" button here and follow the prompts, it will lead you to a number: https://www.sky.com/help/articles/sky-id-forgotten-username-t1

The above isn't intended specifucally for your issue, but the number it leads to will be ok.