https://helpforum.sky.com/t5/Sky-Stream/Frozen-update-message/m-p/5316607#M78888 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2356414">@valjaneharris</a>&nbsp;wrote:<BR /><P>After returning from holiday and switching our Hisense tv back on, we get a new update is available message but the choice wheter to uodate now or later is frozen</P><HR /></BLOCKQUOTE><P>Is this a message from your TV rather than your Sky Puck. If so you'll need to use your TV remote to respond to the message.&nbsp;</P> Fri, 10 Jul 2026 20:21:17 GMT oj01 2026-07-10T20:21:17Z https://helpforum.sky.com/t5/Sky-Stream/Frozen-update-message/m-p/5316589#M78886 <P>After returning from holiday and switching our Hisense tv back on, we get a new update is available message but the choice wheter to uodate now or later is frozen</P> Fri, 10 Jul 2026 19:54:07 GMT https://helpforum.sky.com/t5/Sky-Stream/Frozen-update-message/m-p/5316589#M78886 valjaneharris 2026-07-10T19:54:07Z https://helpforum.sky.com/t5/Sky-Stream/Frozen-update-message/m-p/5316607#M78888 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2356414">@valjaneharris</a>&nbsp;wrote:<BR /><P>After returning from holiday and switching our Hisense tv back on, we get a new update is available message but the choice wheter to uodate now or later is frozen</P><HR /></BLOCKQUOTE><P>Is this a message from your TV rather than your Sky Puck. If so you'll need to use your TV remote to respond to the message.&nbsp;</P> Fri, 10 Jul 2026 20:21:17 GMT https://helpforum.sky.com/t5/Sky-Stream/Frozen-update-message/m-p/5316607#M78888 oj01 2026-07-10T20:21:17Z