topic Re: Sky steam tv box in Sky Stream

Sky steam tv box

Tracy2007 — Tue, 07 Jul 2026 22:27:19 GMT

Iam on my 3 sky steam tv box. And still have problems with it. Upgrade to full fibre and sky max and 2 wifi booster. I've got to reboot my sky steam tv box every time I change channels

Re: Sky steam tv box

Jason- — Wed, 08 Jul 2026 08:25:00 GMT

Hello @Tracy2007, thanks for your post and sorry to see you're having problems with your Sky Stream Puck despite making changes to your Sky Broadband package and set up! 😕

I'll send you an invite to a private chat shortly and we can help get this working better for you.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-

Re: Sky steam tv box

Tracy2007 — Wed, 08 Jul 2026 12:31:06 GMT

Sky is useless no help with eny problems with rubbish sky steam tv boxs. No call back or reply from enyone. If I stop payment there will call then

Re: Sky steam tv box

Jason- — Wed, 08 Jul 2026 13:06:42 GMT

Hey @Tracy2007, we apologise for the late reply. We have your message and one of the team will be in touch shortly 😊

Sorry for any inconvenience caused by this.

Thanks, Jason-

Re: Sky steam tv box

Tracy2007 — Wed, 08 Jul 2026 13:35:14 GMT

100% useless

Re: Sky steam tv box

GD1 — Wed, 08 Jul 2026 14:32:27 GMT

@Tracy2007 You duplicate thread has been removed, you raised the isue here and was escalated to the Messaging team who have reached out to you, raising another thread won't resolve the issues you have. Did you engage with the messaging team?