topic Re: Sky Stream and Sky Devaliet Sound System help required in Sky Stream

Sky Stream and Sky Devaliet Sound System help required

Reden — Mon, 06 Jul 2026 17:33:29 GMT

Good evening everyone. I have recently acquired the new Sky Stream system. In one room I have connected the Sky Stream Puck via the Sky Devaliet Sound System. The sound plays through the sound box perfectly but I have one problem. When the system is put in shut down/ standby mode and I press the Home Button on the Sky Puck Remote, the Sky stream system will not start up until I turn it all off and on at the wall. If anyone can offer any advice it would gratefully recieved, thanks in advance.

Re: Sky Stream and Sky Devaliet Sound System help required

Reden — Mon, 06 Jul 2026 20:05:52 GMT

Soultion in case anyone has a similar problem...https://www.sky.com/help/articles/setting-up-sky-soundbox-sky-stream-puck

Re: Sky Stream and Sky Devaliet Sound System help required

TimmyBGood — Tue, 07 Jul 2026 06:42:34 GMT

@Reden

Perhaps also worth noting that the Sky Soundbox was a 2017 product intended specifically to work with Sky Q, and both are hardware which pre-date the acquisition of Sky Group by the Comcast Corporation. Comcast took over in late 2018 when the Soundbox had already ended its single production run and largely disappeared from sale, and the puck doesn't appear until October 2021.

Re: Sky Stream and Sky Devaliet Sound System help required

Reden — Tue, 07 Jul 2026 12:23:08 GMT

Thanks for the helpful comment, I assume I need a new soundbar for it work seamlessly with the streaming puck...👍🏻