https://helpforum.sky.com/t5/Sky-Stream/Puck-nightmare/m-p/5310806#M78316 After broadband outage recently I've had to re set my sky streaming puck. But it won't move further on from TV pin entry despite using correct pin Fri, 03 Jul 2026 20:52:53 GMT Jax2020 2026-07-03T20:52:53Z https://helpforum.sky.com/t5/Sky-Stream/Puck-nightmare/m-p/5310806#M78316 After broadband outage recently I've had to re set my sky streaming puck. But it won't move further on from TV pin entry despite using correct pin Fri, 03 Jul 2026 20:52:53 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-nightmare/m-p/5310806#M78316 Jax2020 2026-07-03T20:52:53Z https://helpforum.sky.com/t5/Sky-Stream/Puck-nightmare/m-p/5310814#M78317 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3378957">@Jax2020</a>&nbsp;</P><P>&nbsp;</P><P>They the last four digits of your mobile number. If that doesn't work follow the steps for "pin not valid" in this article: <A href="https://www.sky.com/help/articles/your-sky-glass-pin" target="_blank">https://www.sky.com/help/articles/your-sky-glass-pin</A></P><P>&nbsp;</P><P>MikeAlanR</P> Fri, 03 Jul 2026 21:07:00 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-nightmare/m-p/5310814#M78317 mikealanr 2026-07-03T21:07:00Z