https://helpforum.sky.com/t5/Sky-Stream/Puc-flashing/m-p/5310810#M78315 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4722245">@Tia1</a>&nbsp;</P><P>&nbsp;</P><P>Power off at the mains. Press and hold the button on the bottom of the puck and power back on at the mains. Keep holding the button until the light flashes different colours. You should then see the recovery mode. Follow the on screen instructions.</P><P>&nbsp;</P><P>MikeAlanR</P> Fri, 03 Jul 2026 21:03:20 GMT mikealanr 2026-07-03T21:03:20Z https://helpforum.sky.com/t5/Sky-Stream/Puc-flashing/m-p/5310797#M78314 <P>When I turned my sky puc on it just keeps flashing a white light but not turning on&nbsp;</P> Fri, 03 Jul 2026 20:42:56 GMT https://helpforum.sky.com/t5/Sky-Stream/Puc-flashing/m-p/5310797#M78314 Tia1 2026-07-03T20:42:56Z https://helpforum.sky.com/t5/Sky-Stream/Puc-flashing/m-p/5310810#M78315 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4722245">@Tia1</a>&nbsp;</P><P>&nbsp;</P><P>Power off at the mains. Press and hold the button on the bottom of the puck and power back on at the mains. Keep holding the button until the light flashes different colours. You should then see the recovery mode. Follow the on screen instructions.</P><P>&nbsp;</P><P>MikeAlanR</P> Fri, 03 Jul 2026 21:03:20 GMT https://helpforum.sky.com/t5/Sky-Stream/Puc-flashing/m-p/5310810#M78315 mikealanr 2026-07-03T21:03:20Z