Return puck

Allieballie — Wed, 01 Jul 2026 17:40:34 GMT

I do not need puck anymore and want to return I need advice

Re: Return puck

DylanLewis — Wed, 01 Jul 2026 20:22:41 GMT

Hello, @Allieballie

So, You'll need to ring up Sky Customer Service and the team gonna help you return is item.

Re: Return puck

mikealanr — Wed, 01 Jul 2026 20:57:49 GMT

Hi @Allieballie

If this is your only puck and you are looking to cancel you will need to call sky. See: https://www.sky.com/help/your-account/my-account-and-subscription/cancelling

If you have more than one puck and only want one, you will need to cancel whole home (you can do this online) and skily will request you to return your puck(s).

Once sky have asked you to return your pucks. See: https://www.sky.com/help/articles/return-sky-glass-sky-stream-puck

But ensure you keep hold of proof of sending as returns are processed by a 3rd party and mistakea can happen!

MikeAlanR

topic Re: Return puck in Sky Stream

Return puck

Re: Return puck

Re: Return puck