topic Re: Sky puck streaming set up in Sky Stream https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-streaming-set-up/m-p/5308241#M78087 <P>No white light on front of puck just underneath and have entered the correct hdmi port</P> Tue, 30 Jun 2026 16:30:58 GMT Dean822 2026-06-30T16:30:58Z Sky puck streaming set up https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-streaming-set-up/m-p/5308234#M78085 <P>Have connected puck to mains and plugged in HDMI cable to puck and tv but no set up instructions are appearing&nbsp;</P> Tue, 30 Jun 2026 16:26:21 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-streaming-set-up/m-p/5308234#M78085 Dean822 2026-06-30T16:26:21Z Re: Sky puck streaming set up https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-streaming-set-up/m-p/5308239#M78086 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4719431">@Dean822</a>&nbsp;wrote:<BR /><P>Have connected puck to mains and plugged in HDMI cable to puck and tv but no set up instructions are appearing&nbsp;</P><HR /></BLOCKQUOTE><P>Have you selected the appropriate HDMI input on your TV using the TV's remote control?&nbsp;</P><P>Is there a white light on the front of the puck?</P> Tue, 30 Jun 2026 16:29:06 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-streaming-set-up/m-p/5308239#M78086 Angel_Aka 2026-06-30T16:29:06Z Re: Sky puck streaming set up https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-streaming-set-up/m-p/5308241#M78087 <P>No white light on front of puck just underneath and have entered the correct hdmi port</P> Tue, 30 Jun 2026 16:30:58 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-streaming-set-up/m-p/5308241#M78087 Dean822 2026-06-30T16:30:58Z Re: Sky puck streaming set up https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-streaming-set-up/m-p/5308242#M78088 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4719431">@Dean822</a>&nbsp;wrote:<BR /><P>No white light on front of puck just underneath and have entered the correct hdmi port</P><HR /></BLOCKQUOTE><P>Try turning it off at the wall for a few minutes then power on and try again. Also try a different HDMI port on your TV if there is one.&nbsp;</P><P>Are you using the HDMI cable which came with the puck?</P> Tue, 30 Jun 2026 16:32:41 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-streaming-set-up/m-p/5308242#M78088 Angel_Aka 2026-06-30T16:32:41Z Re: Sky puck streaming set up https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-streaming-set-up/m-p/5308244#M78089 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4719431">@Dean822</a>&nbsp;</P> <P>You have posted on the Sky Q board. I will move your thread.</P> Tue, 30 Jun 2026 16:35:50 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-streaming-set-up/m-p/5308244#M78089 Daniel0210 2026-06-30T16:35:50Z