https://helpforum.sky.com/t5/Sky-Stream/Streaming-Puck-drops-out/m-p/5307755#M78047 <P>I have 3 Pucks</P><P>my first oldest one has started dropping out.&nbsp;<BR />someting restarts but mostly needs restart.</P><P>Sometimes says No Ethernet connection or connection lost which is TOTALLY INCORRECT.</P><P>My newern 2 off &nbsp;*ucks are in bedrooms and don't have this issue</P> Tue, 30 Jun 2026 09:06:18 GMT Mc0847 2026-06-30T09:06:18Z https://helpforum.sky.com/t5/Sky-Stream/Streaming-Puck-drops-out/m-p/5307755#M78047 <P>I have 3 Pucks</P><P>my first oldest one has started dropping out.&nbsp;<BR />someting restarts but mostly needs restart.</P><P>Sometimes says No Ethernet connection or connection lost which is TOTALLY INCORRECT.</P><P>My newern 2 off &nbsp;*ucks are in bedrooms and don't have this issue</P> Tue, 30 Jun 2026 09:06:18 GMT https://helpforum.sky.com/t5/Sky-Stream/Streaming-Puck-drops-out/m-p/5307755#M78047 Mc0847 2026-06-30T09:06:18Z https://helpforum.sky.com/t5/Sky-Stream/Streaming-Puck-drops-out/m-p/5307941#M78057 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/430810">@Mc0847</a>&nbsp;what makes you think it's incorrect, if the message says the Puck isn't connecting? Are you using wifi or an ethernet cable connection?</P> Tue, 30 Jun 2026 12:18:14 GMT https://helpforum.sky.com/t5/Sky-Stream/Streaming-Puck-drops-out/m-p/5307941#M78057 Mark39 2026-06-30T12:18:14Z