https://helpforum.sky.com/t5/Sky-Stream/HBO-Max-Subscription-Broke/m-p/5305421#M77837 <P>I had HBO max free with adds, and upgraded on the 21st April and paid the £10.&nbsp;&nbsp;</P><P>The next month I forgot it was due and it missed the payment.&nbsp; The £10 was paid the following day on the 22nd.&nbsp;&nbsp;</P><P>Then after that it was trying to charge £10 every two days.&nbsp; I cancelled premium on the 16th May so it would go back to basic and stop trying to charge me extra.&nbsp;</P><P>It said I had access until the 20th June.&nbsp; That date has passed and it's expired now, and it's not reverted to free with adds, infact I can't even change anything as it's saying I have premium still.&nbsp; If I look in marketplace it says it's cancelled, but not in my products.&nbsp;</P> Fri, 26 Jun 2026 18:25:02 GMT DS71980 2026-06-26T18:25:02Z https://helpforum.sky.com/t5/Sky-Stream/HBO-Max-Subscription-Broke/m-p/5305421#M77837 <P>I had HBO max free with adds, and upgraded on the 21st April and paid the £10.&nbsp;&nbsp;</P><P>The next month I forgot it was due and it missed the payment.&nbsp; The £10 was paid the following day on the 22nd.&nbsp;&nbsp;</P><P>Then after that it was trying to charge £10 every two days.&nbsp; I cancelled premium on the 16th May so it would go back to basic and stop trying to charge me extra.&nbsp;</P><P>It said I had access until the 20th June.&nbsp; That date has passed and it's expired now, and it's not reverted to free with adds, infact I can't even change anything as it's saying I have premium still.&nbsp; If I look in marketplace it says it's cancelled, but not in my products.&nbsp;</P> Fri, 26 Jun 2026 18:25:02 GMT https://helpforum.sky.com/t5/Sky-Stream/HBO-Max-Subscription-Broke/m-p/5305421#M77837 DS71980 2026-06-26T18:25:02Z https://helpforum.sky.com/t5/Sky-Stream/HBO-Max-Subscription-Broke/m-p/5305692#M77851 <P>You'll probably need to reactivate your free HBO Max sub by linking it to your Sky account again.</P><P>This used to happen with Discovery+ where if you upgraded to Premium for TNT Sport and then downgraded again, it delink your basic free subscription...</P> Sat, 27 Jun 2026 10:09:06 GMT https://helpforum.sky.com/t5/Sky-Stream/HBO-Max-Subscription-Broke/m-p/5305692#M77851 Nigelb1972 2026-06-27T10:09:06Z