https://helpforum.sky.com/t5/Sky-Stream/Puck-delivery/m-p/5299982#M77454 <P>Sky ordered a new replacement puck over a week ago. Should have been 3-5 days?</P> Thu, 18 Jun 2026 08:04:58 GMT RoyF57 2026-06-18T08:04:58Z https://helpforum.sky.com/t5/Sky-Stream/Puck-delivery/m-p/5299982#M77454 <P>Sky ordered a new replacement puck over a week ago. Should have been 3-5 days?</P> Thu, 18 Jun 2026 08:04:58 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-delivery/m-p/5299982#M77454 RoyF57 2026-06-18T08:04:58Z https://helpforum.sky.com/t5/Sky-Stream/Puck-delivery/m-p/5300001#M77459 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3334775">@RoyF57</a>&nbsp;wrote:<BR /><P>Sky ordered a new replacement puck over a week ago. Should have been 3-5 days?</P><HR /></BLOCKQUOTE><P>May depend on stock levels, ( or equally the order was never processed correctly).</P><P>&nbsp;</P><P>Do you see anything under order tracking in your Sky account? If not i'd suggest contacting Sky and verifying that the order was placed.</P> Thu, 18 Jun 2026 08:29:47 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-delivery/m-p/5300001#M77459 MarkGoldsmith 2026-06-18T08:29:47Z