topic Bizarre delivery in Sky Stream

Bizarre delivery

JCH2 — Wed, 17 Jun 2026 22:02:54 GMT

I had a very unaudible conversation yesterday and was told due to being with sky for 2 years they were reducing my bill by £20 and giving me free Netflix. Today a puck and a remote arrived. Checked my account and it's showing as next 3 months reduced bill and free puck. I'm concerned I'll be walloped with a new subscription I absolutely don't need. Any ideas anyone please

Re: Bizarre delivery

GD1 — Wed, 17 Jun 2026 23:27:32 GMT

@JCH2 Check your email or the message centre on the mysky app as you will have been signed up to Sky Stream.

The email will be confirmation of what you agreed to

Re: Bizarre delivery

Angel_Aka — Thu, 18 Jun 2026 07:45:43 GMT

@JCH2 wrote:
I had a very unaudible conversation yesterday and was told due to being with sky for 2 years they were reducing my bill by £20 and giving me free Netflix. Today a puck and a remote arrived. Checked my account and it's showing as next 3 months reduced bill and free puck. I'm concerned I'll be walloped with a new subscription I absolutely don't need. Any ideas anyone please

Was this a cold call? Did they call you or did you call them? Are you an existing Sky TV, broadband or mobile customer?

They won't just send you a Stream puck without also signing you up to some form of streaming TV subscription.