https://helpforum.sky.com/t5/Sky-Stream/Puck-keeps-resetting/m-p/5298359#M77315 <P>My puck keeps randomly resetting itself whilst I'm watching something. It will just turn itself for no reason. Anyone else having the same issue?&nbsp;</P> Mon, 15 Jun 2026 18:25:13 GMT JPmuds 2026-06-15T18:25:13Z https://helpforum.sky.com/t5/Sky-Stream/Puck-keeps-resetting/m-p/5298359#M77315 <P>My puck keeps randomly resetting itself whilst I'm watching something. It will just turn itself for no reason. Anyone else having the same issue?&nbsp;</P> Mon, 15 Jun 2026 18:25:13 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-keeps-resetting/m-p/5298359#M77315 JPmuds 2026-06-15T18:25:13Z https://helpforum.sky.com/t5/Sky-Stream/Puck-keeps-resetting/m-p/5298755#M77350 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Tue, 16 Jun 2026 11:56:12 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-keeps-resetting/m-p/5298755#M77350 N_chill 2026-06-16T11:56:12Z