https://helpforum.sky.com/t5/Sky-Stream/Updating-software/m-p/5297896#M77275 <P>Anybody had this, on my puck multi room my screen is saying updating software connecting.</P><P>But still not working and doesn't connect. Spoke to Sky and all that want is £50 for a new puck&nbsp;</P> Mon, 15 Jun 2026 08:30:19 GMT Andy772 2026-06-15T08:30:19Z https://helpforum.sky.com/t5/Sky-Stream/Updating-software/m-p/5297896#M77275 <P>Anybody had this, on my puck multi room my screen is saying updating software connecting.</P><P>But still not working and doesn't connect. Spoke to Sky and all that want is £50 for a new puck&nbsp;</P> Mon, 15 Jun 2026 08:30:19 GMT https://helpforum.sky.com/t5/Sky-Stream/Updating-software/m-p/5297896#M77275 Andy772 2026-06-15T08:30:19Z https://helpforum.sky.com/t5/Sky-Stream/Updating-software/m-p/5297970#M77276 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4705148">@Andy772</a>&nbsp; Have a look at the following link to see if it helps:&nbsp;<A href="https://www.sky.com/help/articles/setting-up-sky-glass-updating-software" target="_self">https://www.sky.com/help/articles/setting-up-sky-glass-updating-software</A>&nbsp;</P><P>&nbsp;</P><P>Although the article says Sky Glass the same procedures would apply to the Stream puck.</P> Mon, 15 Jun 2026 09:43:06 GMT https://helpforum.sky.com/t5/Sky-Stream/Updating-software/m-p/5297970#M77276 Fothergill1 2026-06-15T09:43:06Z https://helpforum.sky.com/t5/Sky-Stream/Updating-software/m-p/5299857#M77442 <P>Nothing works also remote isn't connected now</P> Wed, 17 Jun 2026 22:31:14 GMT https://helpforum.sky.com/t5/Sky-Stream/Updating-software/m-p/5299857#M77442 Andy772 2026-06-17T22:31:14Z