https://helpforum.sky.com/t5/Sky-Stream/Sky-out-keeps-freesing/m-p/5297589#M77250 <P>Freezes 10 seconds after booting up&nbsp;</P> Sun, 14 Jun 2026 17:21:22 GMT Lou871 2026-06-14T17:21:22Z https://helpforum.sky.com/t5/Sky-Stream/Sky-out-keeps-freesing/m-p/5297589#M77250 <P>Freezes 10 seconds after booting up&nbsp;</P> Sun, 14 Jun 2026 17:21:22 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-out-keeps-freesing/m-p/5297589#M77250 Lou871 2026-06-14T17:21:22Z https://helpforum.sky.com/t5/Sky-Stream/Sky-out-keeps-freesing/m-p/5297738#M77260 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4624632">@Lou871</a>&nbsp; &nbsp;If you are not connected via Ethernet cable, have you tried repositioning your puck?</P><P>Making sure it stands alone with at least 6 inches around it and nothing touching it except the shelf it stands on, and receives a good signal from your router. &nbsp;Experiment with it for the best position.</P> Sun, 14 Jun 2026 21:01:25 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-out-keeps-freesing/m-p/5297738#M77260 Stephen+Mourton 2026-06-14T21:01:25Z