topic Re: HBO not working in Sky Stream

HBO not working

Natalie_92 — Thu, 11 Jun 2026 19:59:16 GMT

Hello, I have HBO included in my package active shows on my account however when I sign in on my tv it's coming up as a problem and won't allow me to watch anything

Re: HBO not working

Stephen+Mourton — Thu, 11 Jun 2026 21:36:03 GMT

@Natalie_92 You could try an app refresh. Go to Settings, System management, Resets & updates and select App refresh. It will take a few minutes but wait for it to return you to the Home Screen.

Re: HBO not working

Natalie_92 — Fri, 12 Jun 2026 16:26:32 GMT

Hello, yes I tried this also

Re: HBO not working

Angel_Aka — Fri, 12 Jun 2026 16:31:18 GMT

@Natalie_92 wrote:
Hello, yes I tried this also

Can you login to the HBO Max website or the app on another device? Do your login details work correctly?

Re: HBO not working

Natalie_92 — Sat, 13 Jun 2026 14:10:33 GMT

Yes it says welcome back to start streaming on HBO Max get access through sky via sky.com/myskytv when I do that it shows I have my HBO account active so I'm I sure what's going on.

Re: HBO not working

Hunter2660 — Sat, 13 Jun 2026 14:28:10 GMT

There seems to be a lot of issues with some of the apps on Glass/Stream at the moment, even between boxes, some work, some throw up errors. My recommendation is to use the apps on your Smart TV, (if you have one), or a seperate streaming stick until Sky sort out these problems.