https://helpforum.sky.com/t5/Sky-Stream/Netflix-not-loading/m-p/5295859#M77124 So had to get a new sky puck as was experiencing problems with the old puck, but now netflix won't work. Thu, 11 Jun 2026 19:56:52 GMT Pricey323 2026-06-11T19:56:52Z https://helpforum.sky.com/t5/Sky-Stream/Netflix-not-loading/m-p/5295859#M77124 So had to get a new sky puck as was experiencing problems with the old puck, but now netflix won't work. Thu, 11 Jun 2026 19:56:52 GMT https://helpforum.sky.com/t5/Sky-Stream/Netflix-not-loading/m-p/5295859#M77124 Pricey323 2026-06-11T19:56:52Z https://helpforum.sky.com/t5/Sky-Stream/Netflix-not-loading/m-p/5295907#M77127 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4705834">@Pricey323</a>&nbsp; &nbsp; Have you tried going into Settings, System management, Resets &amp; updates, and select App refresh. &nbsp;It takes a few minutes but will automatically return you to the Home Screen? Then go back in exactly the same but this time select Restart, again allow it to return you to the Home Screen, and see if that sorts it.</P> Thu, 11 Jun 2026 21:32:23 GMT https://helpforum.sky.com/t5/Sky-Stream/Netflix-not-loading/m-p/5295907#M77127 Stephen+Mourton 2026-06-11T21:32:23Z