https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5284245#M76147 <P>That sounds more like your TV providing that message, rather than the Stream puck.</P> <P>What is exactly the message you are seeing.?<BR /><BR /></P> <P>Or you could upload a picture of the message.</P> Wed, 27 May 2026 17:58:33 GMT lettice 2026-05-27T17:58:33Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5283835#M76134 <P>My sky puck is saying reboot I've tried all the steps but still no luck</P><P>&nbsp;</P> Wed, 27 May 2026 11:49:18 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5283835#M76134 Frankie49 2026-05-27T11:49:18Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5284245#M76147 <P>That sounds more like your TV providing that message, rather than the Stream puck.</P> <P>What is exactly the message you are seeing.?<BR /><BR /></P> <P>Or you could upload a picture of the message.</P> Wed, 27 May 2026 17:58:33 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5284245#M76147 lettice 2026-05-27T17:58:33Z