topic Re: Router compatibility with Sky Stream Pucks in Sky Stream

Router compatibility with Sky Stream Pucks

FYRE+SHAMAN — Sun, 24 May 2026 22:27:10 GMT

I have pucks on ethernet as WiFi was terrible, and still have all the issues people describe of loss of picture, sound, freezing etc. I replaced every physical component including the pucks, ethernet cable, hdmi, TV etc . All that is left is the router and the actual feed to the house from Gigaclear. Speed is excellent but there is no way to establish stability. The system is Linksys Velop mesh. I have tried static IP and a host of other settings changes to no avail. So, I can now choose a new ISP and router. I asked Tech Support whether specific routers had compatibility issues such as the EE 7 Pro, Vodafone, and the Eero Pro 7 mesh. I explained everything very carefully but the 'expert' was clueless and simply said the pucks work if there is a connection. I know mesh systems need settings adjustments but really wanted to know if I should avoid any specific routers, based on their tech support records. Anyone have any insights please?

Re: Router compatibility with Sky Stream Pucks

GD1 — Sun, 24 May 2026 23:23:05 GMT

@FYRE+SHAMAN Just about any router is compatible.

With stream it's not so much the routers but the quality of broadband and speed, latency etc.

Personally I use Draytek equipment and have no issues.

Eero are highly rated so you shouldn't have any issues with that setup.

Re: Router compatibility with Sky Stream Pucks

FYRE+SHAMAN — Mon, 25 May 2026 11:56:03 GMT

Thanks.
Gigaclear are now offering Eero 7 and 7 Pro mesh to new customers so I'll try to get them to supply me. 🙂