topic Discovery plus no longer recognises my email address in Sky Stream https://helpforum.sky.com/t5/Sky-Stream/Discovery-plus-no-longer-recognises-my-email-address/m-p/5281938#M75989 <P>Today when I clicked on a show I was watching on Discovery plus, instead of going straight in as normal it asked me to log in. When I put in my email address, the same one for Sky login,it says email address not recognised. I went to Discovery plus support who couldnt find it either?? They said to contact Sky. I checked the link they sent me and it said my Sky account and Discovery plus accounts are already linked. I cant sign in with tv code as it brings me back to email signin. I rebooted Sky puck and tried on tv and on phone. Same error! This happen to anyone else?</P> Sun, 24 May 2026 17:52:03 GMT LouM2912 2026-05-24T17:52:03Z Discovery plus no longer recognises my email address https://helpforum.sky.com/t5/Sky-Stream/Discovery-plus-no-longer-recognises-my-email-address/m-p/5281938#M75989 <P>Today when I clicked on a show I was watching on Discovery plus, instead of going straight in as normal it asked me to log in. When I put in my email address, the same one for Sky login,it says email address not recognised. I went to Discovery plus support who couldnt find it either?? They said to contact Sky. I checked the link they sent me and it said my Sky account and Discovery plus accounts are already linked. I cant sign in with tv code as it brings me back to email signin. I rebooted Sky puck and tried on tv and on phone. Same error! This happen to anyone else?</P> Sun, 24 May 2026 17:52:03 GMT https://helpforum.sky.com/t5/Sky-Stream/Discovery-plus-no-longer-recognises-my-email-address/m-p/5281938#M75989 LouM2912 2026-05-24T17:52:03Z Re: Discovery plus no longer recognises my email address https://helpforum.sky.com/t5/Sky-Stream/Discovery-plus-no-longer-recognises-my-email-address/m-p/5282415#M76031 <P>Can you sign in using Discovery+ on your browser, or an app if you have a smart TV? If you can't I suspect you are using the incorrect email address.</P> Mon, 25 May 2026 14:16:31 GMT https://helpforum.sky.com/t5/Sky-Stream/Discovery-plus-no-longer-recognises-my-email-address/m-p/5282415#M76031 Hunter2660 2026-05-25T14:16:31Z Re: Discovery plus no longer recognises my email address https://helpforum.sky.com/t5/Sky-Stream/Discovery-plus-no-longer-recognises-my-email-address/m-p/5282436#M76037 <P>Thank you will try this!!</P> Mon, 25 May 2026 14:30:25 GMT https://helpforum.sky.com/t5/Sky-Stream/Discovery-plus-no-longer-recognises-my-email-address/m-p/5282436#M76037 LouM2912 2026-05-25T14:30:25Z