https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-turning-off/m-p/5281457#M75961 <P>Recently had sky installed, sky stream just turns off around the same time each night between 9:30-10:00pm even if midway through watching something. We then can't get it to turn back on?&nbsp;</P> Sat, 23 May 2026 20:55:48 GMT Klb97 2026-05-23T20:55:48Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-turning-off/m-p/5281457#M75961 <P>Recently had sky installed, sky stream just turns off around the same time each night between 9:30-10:00pm even if midway through watching something. We then can't get it to turn back on?&nbsp;</P> Sat, 23 May 2026 20:55:48 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-turning-off/m-p/5281457#M75961 Klb97 2026-05-23T20:55:48Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-turning-off/m-p/5281491#M75962 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4668237">@Klb97</a>&nbsp;</P><P>&nbsp;</P><P>Can you explain the issue in a bit more detail. Whe. You say turn off do you mean the puck goes into standby? Are there any&nbsp;messages on screen? Do all other devices on your network carry on working (i.e. no parental controls etc). What are you doing to get in back on currently? I.e. power off and on.</P><P>&nbsp;</P><P>The community will do it's best to assist but we need to understand exactly the issue.</P><P>&nbsp;</P><P>MikeAlanR</P> Sat, 23 May 2026 22:05:13 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-turning-off/m-p/5281491#M75962 mikealanr 2026-05-23T22:05:13Z