topic Re: Packaging and label needed to return puck in Sky Stream

Packaging and label needed to return puck

Knutsfordtony — Fri, 22 May 2026 09:19:31 GMT

I need the address to return a Sky puck. They have not sent packaging or a label.

Re: Packaging and label needed to return puck

Angel_Aka — Fri, 22 May 2026 09:21:38 GMT

@Knutsfordtony wrote:
I need the address to return a Sky puck. They have not sent packaging or a label.

All info here:

https://www.sky.com/help/articles/return-sky-glass-sky-stream-puck

Re: Packaging and label needed to return puck

lettice — Fri, 22 May 2026 09:28:17 GMT

@Knutsfordtony wrote:

I need the address to return a Sky puck. They have not sent packaging or a label.

You do not need to wait for the packaging to arrive from Sky, if Sky have asked you to return your Sky TVproducts.

You can use your own packaging.

All the return details are here, with the labels and posting, drop off or collection details via Royal Mail;

https://www.sky.com/help/sky-tv/sky-tv-stream/delivery-and-returns-sky-stream/returns-sky-stream/articles/return-sky-glass-sky-stream-puck

Re: Packaging and label needed to return puck

Daniel0210 — Fri, 22 May 2026 09:55:55 GMT

@Knutsfordtony

So just as importantly keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.