topic Re: Sky puck in Sky Stream

Sky puck

RMB4079 — Thu, 14 May 2026 19:04:30 GMT

I have to keep unplugging my PUC to get the menu / TV programmes to work! I'm having to do it more often now

Re: Sky puck

Jason- — Fri, 15 May 2026 07:59:54 GMT

Good Morning @RMB4079, thanks for getting in touch with us and sorry you're having problems with your Sky Stream Puck 😕

I'll send you an invite to a private chat shortly and we can help you get things sorted.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-

Re: Sky puck

GD1 — Fri, 15 May 2026 08:17:26 GMT

@RMB4079 Your duplicate thread on the Glass Board has been removed as you've already raised the issue here.