topic Re: Sky stream in Sky Stream

Sky stream

Todd97 — Thu, 14 May 2026 19:42:03 GMT

When I turn on my sky puck, I can view and navigate the menu and steaming apps but when I click on a channel or program to watch something it just shows a blank screen, sometimes without sound sometimes with sound. I have tried different hdmi cables and have tried a new puck but I am getting the same issue. I can resolve it by unplugging both puck and tv at the mains but I don't understand why it happens everytime I turn it on.

Re: Sky stream

lettice — Fri, 15 May 2026 06:15:01 GMT

A couple of things to check.

Make sure that in the Sky Stream puck settings you have the following set;

Network standby mode to ON.

Turn wifi OFF under Network if connected via ethernet.

This will stop your network connection dropping off when in the normal standby mode.