Can't access Discovery Plus through Sky streaming

swhit26 — Wed, 13 May 2026 11:49:22 GMT

Ever since we moved over to Sky Streaming we have had problems accessing Discovery +. We should get it free because we have Paramount Plus and HBO etc. Every time we try and open Discovery + it asks us to re-subscribe even though our Sky and Discovery plus accounts are linked. Spent 3 hours on the phone with Sky and they couldn't find the problem. Spoke to Discovery + and they issued a free pass which worked fine until it ran out, they won't issue a longer pass. Never had a problem when we had Sky Q. Anyone else had issues?

Re: Can't access Discovery Plus through Sky streaming

Fothergill1 — Wed, 13 May 2026 13:16:39 GMT

Hi @swhit26 I note you moved to the streaming platform from Sky Q. When you move over all your Marketplace subscriptions are cancelled so you have to re-register (see the THIS link)

You can re-registered by doing the following: Use the voice command "My Sky" and then select the following: your products / (enter your PIN) / App Subscriptions / Current / and then Discovery + Entertainment. Hopefully it will say £0 per month whilst you have a Sky TV subscription. If so select Activate subscription.

Also, see the following link for more information about registering for Discovery +:

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus

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Can't access Discovery Plus through Sky streaming

Re: Can't access Discovery Plus through Sky streaming