topic Re: GB NEWS Lyp Sync - May 2026 in Sky Stream

GB NEWS Lyp Sync - May 2026

LAZYNEIL — Tue, 12 May 2026 06:34:53 GMT

Having some serious Lyp Sync issues over the last couple of days just on GB News using the Sky Stream platform.

I have performed the power off, restarts etc...

It's about 3 seconds out, it' terrible (no puns from people stating that GB News is terrible please, heard them all before).

I remember similiar issues some time back and found a work around by using the youtube app and watching GB News live from there (although this is not ideal if you want to channel skip to another news channel etc).

Could a sky employee take a look at this please?

Regards

Neil

Re: GB NEWS Lyp Sync - May 2026

lettice — Tue, 12 May 2026 06:40:42 GMT

Have also noticed this morning that GB News lip sync is very bad.

Your best bet to get this checked and resolved by Sky is to send an email to the Sky Viewer relations team to report it;
ViewerR@sky.uk
They do respond to emails with any updates for your queries or problems.

Re: GB NEWS Lyp Sync - May 2026

JEFF1102 — Tue, 12 May 2026 06:45:01 GMT

Also happening on itv.

Re: GB NEWS Lyp Sync - May 2026

LAZYNEIL — Tue, 12 May 2026 07:09:34 GMT

Nice one Geoff, just checked, same as.

Re: GB NEWS Lyp Sync - May 2026

LAZYNEIL — Tue, 12 May 2026 07:20:09 GMT

Email sent, thanks lettice:-)

Speach issues

Anne135 — Tue, 12 May 2026 07:38:14 GMT

When watching GB News the speech is a head of the pictures a man is speaking but the Female presenter is on the screen.

Re: GB NEWS Lyp Sync - May 2026

Pops8 — Tue, 12 May 2026 08:52:09 GMT

Have the same issue here. Found if you change sound to Audio Track to English AD it catches up. Such pain only on ITV

Re: GB NEWS Lyp Sync - May 2026

Angel_Aka — Tue, 12 May 2026 08:55:45 GMT

This definitely appears to be a SkyOS issue.

There are no problems with lip sync on ITV channels or GB News when streamed on Freely or ITVX.

Gb news lip sinc issues then switching off

Kels-- — Tue, 12 May 2026 09:12:11 GMT

Every day gb news has lip sync issues then randomly has a black screen, all other channels are ok, seems like this is being done on purpose to stop us watching it.

Tried resetting the puck etc sometimes works for a short time then back to problems.

Will a senior Sky team member please investigate this issue.

Seems alot of posts on social media about this issue too.

Somethings going on that needs sorting out please!!

Re: Gb news lip sinc issues then switching off

Daniel0210 — Tue, 12 May 2026 09:21:18 GMT

@Kels--
You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.

I have moved your post into a thread discussing this topic.

Re: GB NEWS Lyp Sync - May 2026

lettice — Tue, 12 May 2026 09:56:24 GMT

Not seeing any issues with ITV.

Checked a few others I know that have Sky Stream and Glass and all are seeing the poor lip sync issue with GB News, as am I on my two pucks, but not seeing any issues with ITV or other channels.

To be fair, GB News has been fine until today since that last problem they had some many months back.

As I mentioned above, send an email to the Sky Viewer relations team to report it;
ViewerR@sky.uk
They do respond to emails with any updates for your queries or problems.

Re: GB NEWS Lyp Sync - May 2026

LAZYNEIL — Tue, 12 May 2026 10:47:30 GMT

Sent email cheers.

I'm just Gb and itv on my stream puck.

Mine started last night but as you say had been good since some months back

Gen 2 sky glass lip syn issues

SsusieL — Tue, 12 May 2026 11:35:14 GMT

I have tried turning the TV off powering down going into the settings and swapping over the sound. Nothing seems to work. ITV is totally out of sync. I need some help please

ITV on sky lagging

Sam-Sarah02 — Tue, 12 May 2026 11:43:02 GMT

Hi anyone else having trouble with itv on sky stream?
The voices don't match the picture!

Re: ITV on sky lagging

Daniel0210 — Tue, 12 May 2026 11:50:38 GMT

@Sam-Sarah02

I have moved your post from the Sky Q board into this thread as you mention having Stream.

Re: GB NEWS Lyp Sync - May 2026

Sam-Sarah02 — Tue, 12 May 2026 11:52:58 GMT

Oh ok thank you. It was my first post 😂

Re: GB NEWS Lyp Sync - May 2026

Sam-Sarah02 — Tue, 12 May 2026 11:54:34 GMT

I'm also having the same on itv. I've done the re set but not changed anything. It's very annoying

Re: Gen 2 sky glass lip syn issues

Angel_Aka — Tue, 12 May 2026 11:59:38 GMT

@SsusieL

Sounds like a specific server issue at Sky's end. Not a lot you can do until they sort it.

You can still stream live ITV channels via the ITVX app - they should be in sync.

Re: GB NEWS Lyp Sync - May 2026

LAZYNEIL — Tue, 12 May 2026 12:01:34 GMT

Thought I'd share as just had a reply from sky

Thank you for getting in touch regarding your concerns about lip‑sync issues on GB News & ITV.

We’re sorry to hear that this affected your viewing experience.
I have shared your feedback with the relevant technical support teams for there awareness and trust will be resolved soon.

Thank you again for contacting us.

Re: GB NEWS Lyp Sync - May 2026

lettice — Tue, 12 May 2026 12:40:55 GMT

@LAZYNEIL

My GB News is fixed now.

Has been in standby for an hour or so, so just hit the remote home key and used voice to call up the live linear GB News channel.