topic Re: Paramount Plus Login error in Sky Stream

Paramount Plus Login error

egnilrak — Sat, 09 May 2026 14:05:33 GMT

I can't login in to the Paramount Plus App on my Sky Puck or Glass TV. I keep getting this error messag:

Uh-Oh

Uh-oh. An error has occurred, but we're working on fixing it. We'll be up and running again shortly!

I have have refreshed the apps, restarted my puck and Glass TV and still no luck.

Re: Paramount Plus Login error

Jason- — Sun, 10 May 2026 08:37:20 GMT

Hello egnilrak, sorry to see you're having problems with the Paramount+ app on your Sky Glass TV and Pucks. I'll send you an invite to a private chat shortly and we can help you get things sorted.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason

Re: Paramount Plus Login error

egnilrak — Sun, 10 May 2026 15:00:01 GMT

Hi Jason, your would be really appreciated thank you. Just chatted with someone at SKY and they said it is to do with the Payment but there is no problem with the current payment card I am using on my account. It won't let me update my payment details either, it just says: Sorry, something has gone wrong. Thanks Karl