https://helpforum.sky.com/t5/Sky-Stream/Blank-screen/m-p/5271303#M75148 <P>I have sky stream&nbsp;</P><P>the screen randomly goes blank for a few seconds, we can still hear the sound in the background. It is definitely getting more frequent and I have followed all steps in the guide online&nbsp;</P><P>it's very frustrating&nbsp;</P><P>any help would be appreciated&nbsp;</P><P>thanks&nbsp;</P> Sat, 09 May 2026 07:33:13 GMT JC2S 2026-05-09T07:33:13Z https://helpforum.sky.com/t5/Sky-Stream/Blank-screen/m-p/5271303#M75148 <P>I have sky stream&nbsp;</P><P>the screen randomly goes blank for a few seconds, we can still hear the sound in the background. It is definitely getting more frequent and I have followed all steps in the guide online&nbsp;</P><P>it's very frustrating&nbsp;</P><P>any help would be appreciated&nbsp;</P><P>thanks&nbsp;</P> Sat, 09 May 2026 07:33:13 GMT https://helpforum.sky.com/t5/Sky-Stream/Blank-screen/m-p/5271303#M75148 JC2S 2026-05-09T07:33:13Z https://helpforum.sky.com/t5/Sky-Stream/Blank-screen/m-p/5271641#M75164 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4679647">@JC2S</a>&nbsp; &nbsp;Sorry to hear of your problem. &nbsp;It would be useful to know what you have tried so we can see if you have missed something. &nbsp;Internet speed and puck positioning are common causes. &nbsp;</P> Sat, 09 May 2026 15:09:07 GMT https://helpforum.sky.com/t5/Sky-Stream/Blank-screen/m-p/5271641#M75164 Stephen+Mourton 2026-05-09T15:09:07Z