topic Re: Technical fault in Sky Stream

Technical fault

Llandysul — Thu, 22 May 2025 16:54:07 GMT

Why is there a technical fault on the one channel I watch a lot, sky mix, how can I fix it or is it's sky's fault

Re: Technical fault

Daniel0210 — Thu, 22 May 2025 17:04:26 GMT

@Llandysul

If you have Sky Q try the troubleshooting on this link.

https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel

Re: Technical fault

GD1 — Thu, 22 May 2025 16:57:49 GMT

@Llandysul You posted this in the accessibility forum, however your issue is unrelated to Skys accessibility services.

We would also need to know which TV service this is on, Sky+HD, Sky Q or Sky stream/Glass

Re: Technical fault

Llandysul — Fri, 08 May 2026 12:38:35 GMT

I have a normal flat screen TV, and I subscribe to sky. I have a sky puck streaming box which I thought could record, but every time I set it to record something on sky mix it records a channel I don't have, like history or sky one,not sure why my program would be on both channels but yes. I do not have a dish. The puck is connected to TV by hdmi cable

Re: Technical fault

Daniel0210 — Fri, 08 May 2026 12:44:31 GMT

@Llandysul

You first posted about this 12 months ago. What have you done about it since then? If you have a puck then you can't record anything.

I will move your thread to the Stream board.

The link I gave you last year also covers Stream and Glass.